About Us

Last Updated: October 18, 2026

Business Information

Brand Name: Novaliqur
Official Website: https://novaliqur.com
Legal Company Name: Shenzhen Sainatu Technology Co., Ltd.
Brand Representative: Shen Baolan
Business Address: Room 225-83, Building D3, 1983 Creative Town, No. 15 Nanxin Road, Nanling Village Community, Nanwan Subdistrict, Longgang District, Shenzhen, Guangdong, China
Customer Support Email: service@novaliqur.com
Customer Support Phone: +86 16521987730
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

Novaliqur is owned and operated by Shenzhen Sainatu Technology Co., Ltd.

Our Story

At Novaliqur, we believe accessories are more than finishing touches. They are personal details that can express individuality, complement everyday outfits, and help make meaningful moments feel special.

Our store focuses on accessories for customers who appreciate thoughtful details, versatile styling, and pieces that can fit naturally into their personal wardrobes.

We aim to make discovering and shopping for accessories straightforward, with clear product information, accessible customer support, and transparent store policies throughout the shopping experience.

Our Approach to Accessories

Personal style is different for everyone. Some people prefer subtle details that complement an everyday look, while others enjoy accessories that bring more character to a special outfit.

Novaliqur offers a selection of accessories intended to suit different styling preferences and occasions.

When shopping with us, we encourage customers to review each product's photographs, material information, dimensions, available options, and care instructions before purchasing. These details help you make an informed decision and choose products that best suit your needs.

Product specifications and materials may vary between items. Please refer to the individual product page for the information applicable to each product.

Our Commitment to Customers

We want customers to understand what they are purchasing and what to expect after placing an order.

Our commitment is reflected in four important principles.

Clear Product Information

We provide product descriptions and available specifications to help customers evaluate items before making a purchase.

Transparent Shopping Experience

Shipping options, applicable shipping charges, and available delivery information are presented through our store and checkout process. We encourage customers to review their order details before completing payment.

Accessible Customer Support

If you have questions about a product, an order, shipping, or a return, our customer support team can be contacted through our published email address and telephone number.

Clear After-Sales Information

We provide information about returns and refunds so customers can understand the applicable procedures and contact us when assistance is needed.

Shipping and Delivery

Novaliqur provides shipping options according to the order amount, destination, and shipping methods available at checkout.

For orders placed through our U.S.-focused store, the currently configured shipping options are:

Express Shipping: $5.99 for eligible orders from $0.00 to $48.99.
Free Express Shipping: Available for eligible orders of $49.00 or more.
Free Standard Shipping: Available for eligible orders from $39.00 to $48.99.
Standard Shipping: $2.99 for eligible orders from $1.00 to $38.99.

The shipping options available for your particular order and the final shipping charge displayed at checkout determine which method can be selected.

Delivery estimates depend on order processing, destination, carrier operations, and other transportation circumstances. Please refer to our Shipping Policy for further information about order processing, tracking, delivery issues, and shipping arrangements.

Our 180-Day Return Period

We want customers to have a clear understanding of our return arrangements before making a purchase.

Eligible products may be returned within 180 days from the date the customer receives the order.

The 180-day return period begins on the actual delivery date, not the order date or shipment date.

To request a return, please contact service@novaliqur.com with your order number, the item you wish to return, and the reason for your request. Our customer support team will review the request and provide the applicable return instructions.

Return eligibility, item condition requirements, return shipping costs, and refund procedures are governed by our Return & Refund Policy. Please review that policy for the complete terms applicable to your purchase.

If an item arrives damaged, defective, incorrect, or materially different from its description, please contact us with your order details and supporting photographs where possible so that we can review the issue.

Who We Are

Novaliqur is the retail brand operated by Shenzhen Sainatu Technology Co., Ltd.

We provide our products and customer support through our online store at novaliqur.com. Our business information is published here to help customers identify the company responsible for operating the website and understand how to contact us.

We aim to maintain consistency across our product information, checkout details, shipping arrangements, return procedures, and customer support communications.

Thank you for visiting Novaliqur. We appreciate your interest in our accessories and welcome you to explore our collection.